Technology Transfer Case Study – Pathfinders for Independent Living, Inc.

Pathfinders for Indie Dwelling, Inc., a nonprofit organization, was founded soon after the passing from the People in the usa with Disabilities Function (ADA. ) Pathfinders provides information and assistance to elderly and disabled individuals and their caregivers on how to help live simply because independently since possible. Its core cost is to Promote Self-sufficiency. The culture within Pathfinders is one of warm and friendly assist. Pathfinders’ IT leadership offered a good project for you to design and build a network system that will provide safety measures for delicate data, info storage, Internet access, email gain access to, updated software and computer hardware, and customer training. Transforming the environment will affect the organizational structure in addition to culture of Pathfinders. That paper discusses the organizational changes that took place due a change in technologies.

Technology Transfer

Technology exchange describes activities that experience the aim of setting up measurable process development throughout the adoption of new methods. Assistive engineering reduces the hole experienced by disabled and elderly individuals in accomplishing lifestyle. Some connected with these technologies are textual content telephones, Braille computer watches, infrared pointing devices, man-made arms and legs, and assistive software. Presenting and encouraging often the use of these solutions and many others to be able to Pathfinders’ consumers, is the obligation with the independent residing specialists.

The independent surviving specialists assist the customers in distinguishing the aiding technologies required, applying for funding to purchase this technologies, and educating the population on the several solutions accessible. However to present its solutions to the consumers, Pathfinders acquired to help adapt to current information technologies.

A Technique to get Technology Transfer

Knowing the relationship between technologies exchange and process improvement is definitely fundamental to Pathfinders’ method of change. Engineering cannot come to be improved without some effects on the method or staff members that use often the technologies, be it an increase in productivity, a elimination in cost, or a new requisite change in procedure. The volume of key concerns had to be resolved for the technology to be able to be efficiently transferred. These kind of are divided into a number of categories; technology issues, course of action changes, and changes inside culture.

Technology Issues

Pathfinders would likely join the Data Age by installing, brand-new personal computers, file servers, multilevel computer printers, a local area network (LAN), and Net access. Typically the installation course of action required planning the Computers before giving them in order to Pathfinders, then a visit to the office site for you to build typically the network in addition to deploy the particular products. The PCs ended up standardized about Microsoft applications. Following the particular installation of the community, etc., training on the particular connectivity to the software was provided. While using installation of often the infrastructure finish, each self-employed living professional and typically the executive director got a personal computer, email, plus Internet access.

Designing together with building a training center supplied the opportunity for anyone to help come in and find out more about computers and office software software. Pathfinders offered some basic training training. Furthermore, personal computer books were accessible to be used with the computer systems to learn how to use typically the programs. Access to this Online was provided. Paying for was allocated through fed funds to support typically the changes within technology.

Approach Changes

Prior to the technology changes, there were just a couple of stand-alone PCs readily available for apply by the staff, these kind of PCs were very ancient, jogging DOS applications. Staff members had been forced to talk about the Personal computers or even work with typewriters to perform correspondence. Files was kept on floppy disks and hardcopy. Gain access to to the Internet intended for researching was accomplished simply by going to the local library, which consumed valuable resources of time and even staff. Implementing the brand new infrastructure drastically changed typically the way the employees proved helpful. The changes in facilities provided real-time access to help the Web, consumer records, and increased data safety.

Changes in Tradition

Before to the deployment of technologies, the employees were being equal in their knowledge involving using the available instruments at Pathfinders. With often the delivery of their network, some sort of fundamental change occurred inside of the employee dynamics. A good atmosphere of resentment created due to a great imbalance of knowledge and work load. Some of the personnel went out of these method to grasp the development around technology and thus, bettering their selves and their do the job processes. They will pursued this educational opportunities supplied in order to them by Pathfinders and enhanced their knowledge of computer applications. for all those individuals increased, causing an increase in satisfaction by Pathfinders’ buyers.

Conversely, there was a fraction of employees, who also had taken a stance around not really excepting these alterations. They spent much connected with their moment complaining that will they could not necessarily carry out the work using this tools provided, as well as consistently requested help from the employees the fact that understood the particular technology. Security systems had been employed to help rationalize their very own reactions towards the new technologies. These workers looked at this technology change as a threat and wanted not accomplish with improving their very own calculating skills or their get the job done environment. However, as coaching and practice in working with the improvements to this technology developed, acceptance began to increase in addition to weight began to decrease. Change is difficult in all companies but to be in business Pathfinders was forced to change with all the times.

Pathfinders surgical procedures count heavily on federal allow funds. Each season Pathfinders should forecast how of which money will be expended and report that often the goals of the earlier year have recently been found. The Federal reporting system began as some sort of hardcopy report that progressed for an online reporting system. Minus the changes in technology, Pathfinders would likely find it challenging to apply for Federal government grant income or record its payment.


Cautious account was initially employed to establish when a change throughout IT infrastructure was initially secured within the Pathfinders company. Potential obstacles were discovered and anticipated. One connected with those problems was the affect that a change in technology would have about the organizational culture of Pathfinders sentiments the enhancement in customer service. Pathfinders identified that weight to modify and fear played a role in the effectiveness associated with the transform. Additionally, Pathfinders identified that will as the staff moved on the studying curve, acceptance in the technological innovation increased and fear of the technology decreased.

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